Shipping policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy to ensure you’re fully informed about how we handle your orders.

Dispatch Time

  • We aim to dispatch all orders within same day to 2 business days of purchase.

  • You will receive a confirmation email as soon as your order has been dispatched.

Delivery Time

  • The average delivery time is between 4 to 10 business days, depending on your location and the carrier.

  • Please note that delivery times may vary slightly during peak seasons or unforeseen circumstances.

Order Tracking

  • Once your order is dispatched, you will receive a tracking link to monitor the status and progress of your delivery.

  • You can use this tracking link at any time to stay updated on your order’s journey.

Chinese New Year Notice

  • During Chinese New Year, some orders may experience severe delays due to manufacturers temporarily closing for their holiday.

  • We appreciate your patience during this time and assure you that all efforts will be made to process your orders as quickly as possible once operations resume.

If you have any questions or concerns about your order, please don’t hesitate to contact our customer support team. We’re here to help!